Customer Retention
Automated Customer Journeys
Automated Customer Journeys
Patch allows customers to create their own personalized journeys in a user-friendly way through identifying customer behaviors. From loyal to at risk customers, tailor their journeys to their unique needs and preferences.
Email & Text Campaigns
Email & Text Campaigns
Reach your target audience through tailored marketing blasts. With customer segmentation and dynamic content you can personalize your texts AND emails on a single platform.
Website Chat
Website Chat
Communicate with customers the way they communicate with everyone else, through texting. Website chat transfers the interaction to their phone so you can keep the conversation alive, even after the browser closes.
Loyalty & Rewards
Loyalty & Rewards
Our Rewards Widget, which uses our Customizable Ways to Earn, automatically rewards customers for their loyalty and engaging with your brand.
Text Messenger
Messenger (Two-Way Texting)
Engage in meaningful conversations with real-time live chat to increase customer engagement and sales.
Review & Ratings Building
Review Requests
Social proof your reputation and capture more revenue with automated review requests. Turn happy customers into fans that attract new ones.
Referral Program
Referral Program
Transform your loyal customers into brand ambassadors with Patch’s referral programs. Get more customers through word of mouth and reward your customers for referring their friends!
Customer Analytics & Insights
Customer Analytics & Insights
Analyze data by segments from your most loyal customers to your lost ones. Our intuitive dashboards provide the actionable insights that you need to improve retention.
Automated Customer Journeys
Patch allows customers to create their own personalized journeys in a user-friendly way through identifying customer behaviors. From loyal to at risk customers, tailor their journeys to their unique needs and preferences.
Email & Text Campaigns
Reach your target audience through tailored marketing blasts. With customer segmentation and dynamic content you can personalize your texts AND emails on a single platform.
Website Chat
Communicate with customers the way they communicate with everyone else, through texting. Website chat transfers the interaction to their phone so you can keep the conversation alive, even after the browser closes.
Loyalty & Rewards
Our Rewards Widget, which uses our Customizable Ways to Earn, automatically rewards customers for their loyalty and engaging with your brand.
Messenger (Two-Way Texting)
Engage in meaningful conversations with real-time live chat to increase customer engagement and sales.
Review Requests
Social proof your reputation and capture more revenue with automated review requests. Turn happy customers into fans that attract new ones.
Referral Program
Transform your loyal customers into brand ambassadors with Patch’s referral programs. Get more customers through word of mouth and reward your customers for referring their friends!
Customer Analytics & Insights
Analyze data by segments from your most loyal customers to your lost ones. Our intuitive dashboards provide the actionable insights that you need to improve retention.
