Automated customer journeys for maximum retention & growth

Say goodbye to lost customers and hello to sustainable growth. Patch lets you take action based on customer behaviors, whether lost, loyal or at-risk. Choose from our ready-to-use templates or create personalized journeys. 

 

Proudly supporting customers on:

shopify logoshopify plus logoWoo commerce

 

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Your retention efforts on auto-pilot

Say goodbye to lost customers and hello to sustainable growth. Patch lets you take action based on customer behaviors, whether loyal or at-risk. Choose from our ready-to-use templates or create personalized journeys. 

  • Sending Custom Discounts to Inactive Customers
  • Collecting User Info via SMS or Email
  • Birthdays & Anniversaries
  • Promotions
  • Abandoned Carts
  • Expiring Coupon Reminders
  • Win-Back/Recapture
  • Target Customer Behavior
  • Feedback & Reviews
  • Loyalty Cash/Points
  • Referral Programs
  • Contacting Customers
Retention automation dashboard

Take your retention strategy to the next level

Instantly engage with customers using Patch’s ready-to-use formulas or create your own completely customizable marketing campaigns from scratch.

Automation Wizard

Automate customer journeys with ready-to-use formulas based on experience with hundreds of businesses. Answer a few simple questions and we’ll build the ideal journey for your customers.

Create your own customer journeys

Create your own marketing campaigns from scratch using Patch’s intuitive drag-and-drop builder.

Hands-on support when you need it

Patch's dedicated support team is always on hand to guide you in the creation of your personalized automation.

Retention strategy workflow diagram

Easy drag and drop interface

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Simple. Intuitive. Automated.

Let your marketing strategies run themselves thanks to Patch’s first-in-class automations.

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What our customers think of Patch

  • “[Patch’s] solutions have helped us integrate digital marketing across our various locations… The platform allows us to personalize messages to different types of customers and automate them based on visit frequency.”

  • “Since we started using [Patch] we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple of cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable.”

  • “[Patch] helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis.”

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Patch your leaky customer bucket