Review Requests

Social proof your reputation and boost your brand with automated review requests. Turn loyal customers into advocates.

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Win new customers with SMS and email-based review requests

SMS review requests may be 15x more effective than traditional email-based requests but both can help you generate authentic reviews from satisfied customers. 

Request a review immediately after a transaction or at any point throughout the customer’s journey. Patch’s automated tool makes it simple for customers to give their feedback. 

Collect reviews and show off your popularity with Patch.

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Reviews are integral in today’s digital marketplace

Did you know that 93% of customers say online reviews impact their business decisions? Data shows that 63% of customers have read an online review in the last week. 

Patch can make sure the next review they read is yours.

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Generate more reviews on the platforms you choose!

Automatically direct your customers to leave their reviews on the platform of your choice. With Patch’s integration, customers can leave reviews on Google, Yelp, Facebook, and more.

Why don’t more customers leave reviews? They simply don’t think about it unless you ask, so let Patch do the asking for you.

Getting more reviews will increase the relevance of your rating and help you grow online credibility.

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Collecting reviews is a smart way to attract new customers

Patch’s automated tools provide you with the smartest review solution.

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What Our Customers Think of Patch Retention

  • “[Patch’s] solutions have helped us integrate digital marketing across our various locations… The platform allows us to personalize messages to different types of customers and automate them based on visit frequency.”

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    Trevor Cannon Fat Cats

  • “Since we started using [Patch] we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple of cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable.”

    Zak Manning 1
    Zak Manning Owner, Farr’s Fresh

  • “[Patch] helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis.”

    Patrick Galleher 1
    Pat Gallagher SweetFrog
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How Customer Retention Helps You Grow Your Business

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Turn your most loyal customers into promoters for new sales

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