Turn happy customers into advocates that drive new business.

Ratings and reviews are integral to your buyer's customer journey. Data shows that 89% of consumers make an effort to read reviews before buying products online, but less than 10% leave them. With Patch's automated review requests, you'll contact the right customers at the right time to maximize reviews.

Try for Free Get a Demo

Generate authentic reviews from satisfied customers.

  • A customer makes a purchase from your store.
  • Your post-purchase retention efforts begin based on customer and purchase criteria that you define.
  • Trigger an automatic email at the right time asking the customer to leave a review on your preferred platform.
  • Follow up with a text message to reach your customers where they are.
  • Reward loyalty points as a thank you!
Man sending review after getting a SMS review request
Automated review quest being sent on a mobile device

Establish credibility and increase customer confidence.

Configure your post-purchase retention efforts according to your specific business goals, including asking your customers to leave ratings on your most valuable platforms. Request a review immediately after a purchase, customer support interaction, or even several months into a recurring subscription. Direct customers to the review platforms you use the most: Yelp, Google, Facebook, and more.

Group 20067 (2) (1)

Boost your reputation by identifying your best buyers.

plus-group

Don't take our word for it.

  • “[Patch’s] solutions have helped us integrate digital marketing across our various locations… The platform allows us to personalize messages to different types of customers and automate them based on visit frequency.”

    Trevor Cannon
    Trevor Cannon Fat Cats

  • “Since we started using [Patch] we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple of cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable.”

    Zak Manning
    Zak Manning Owner, Farr’s Fresh

  • “[Patch] helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis.”

    Patrick Galleher
    Pat Gallagher SweetFrog
plus-group-2

Learn how customer retention promotes business growth.

Ready to get started?

Try for Free Get a Demo