Navigating Q1 2024 Innovations at Patch

As we transition from the first quarter of 2024, the air at Patch is buzzing with excitement and a sense of accomplishment. The past few months have been a whirlwind of creativity, development, and relentless pursuit of excellence. Our teams have worked tirelessly to bring you the latest features and updates, all designed to enhance your experience and streamline your workflows. In this blog post, we’re excited to take you through the highlights of what we’ve achieved in Q1 2024.

Kiosks 2.0: A Leap into Enhanced Efficiency

The launch of Kiosks 2.0 marks a significant milestone in our journey towards creating more intuitive and user-friendly interfaces. This update not only offers a visually stunning environment but also makes managing Kiosk flows smoother and more efficient. With the addition of new flow pages such as Waivers, Camera, and Video, your ability to interact and engage through our platform has never been better.

Explore More:

• Kiosk Help Center Articles
• Kiosk Retention Blogs

Waivers 2.0: Streamlining Processes

Our commitment to enhancing your operational efficiency shines through with the introduction of Waivers 2.0. This new version is packed with advanced features and improvements, making the management of waiver processes more streamlined than ever. Experience the ease and innovation designed to elevate your Patch experience.

Dive Deeper:

• Waivers Help Center Articles
• Waiver Retention Blogs

Forms 2.0: Transform Your Engagement

Say hello to Patch Forms 2.0 - your new ally in form creation and integration. This tool is engineered to simplify the process of creating forms, making it an effortless task. With seamless integration capabilities, Forms 2.0 is set to transform how you engage with your audience and execute your marketing strategies.

Discover Insights:

• Forms Help Center Articles
• Forms Retention Blogs

Revenue Stats: Customized Insights for Better Decisions

Understanding the importance of accurate and tailored revenue insights, we’ve introduced a new feature that allows you to exclude specific data from your revenue stats. This enhancement ensures that you have the precise information needed to make informed decisions, tailored to the unique needs of your business.

Adjust Your Settings:

• Accounts Settings - RFM

🛠 Most Impactful Bug Fixes

Our journey towards perfection is ongoing, and addressing bugs is a crucial part of it. This quarter, we’ve tackled some of the most impactful bugs to ensure your experience on our platform is smooth and uninterrupted. From real-time updates in the Event Log to expanded options in Forms, and enhancements in Waivers and Automations, our focus has been on refining every aspect of Patch.

• Event Log: Updates in real time are fixed for all accounts.
• Forms: Mulit-option data fields now have three field-type options.
• Fields: Birthday-type fields allow for a birth year before 1970 on Waivers again.
• Waivers: SmartText now supports general account-level field types.
• Forms: Use of styling editor does not affect global account brand features.
• Automations - Select Contacts Block: Limiting the number of contacts within search parameters updates accordingly.
• Blasts - Confirmation Page: Confirmation now clarifies how MMS is accounted for when being billed for SMS usage on your account.
• Messenger: Email gateway options are now available for all user levels. 

🌟 Feature Updates & Improvements

At Patch, we believe in constant evolution. This quarter, we’ve rolled out several feature updates and improvements, including new options in Automations, enhancements in SmartOffers, expanded capabilities in SmartLinks, and more. These updates are designed to provide you with more flexibility, better control, and an enriched experience.

• Automations - Trigger Block: Option for ‘Run every X times’ added to all trigger blocks.
• Automations - Set Fields Block: Ability to select current, past, or future time value.
• SmartOffers: Removed character limit on SmartOffer Title and Fine Print input fields.
• Account Settings - Email Alias: Permission ability included for Parent/Child account types.
• SmartLinks: Parent/child features are now available in the Patch portal with the ability to click the link from the main view table.
• Forms: Default T&C now included with editing abilities. 

We're committed to continuously improving and expanding our offerings to provide you with the best possible experience. Stay tuned for more updates and thank you for being a part of the Patch community!