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Step 3: Reinforce the Patch

Automate your customer journeys and unleash the power of marketing automation with Patch. Choose from a variety of tools, including, loyalty and win-back campaigns, abandoned cart alerts, reviews, referrals, birthdays, and more. Patch helps build the ultimate eCommerce marketing machine and ensures your customers remain loyal for life.

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Generate revenue around the clock with automated flows & analytics

Watch your retention strategy run itself. Using our intuitive tools, it's easy to set up custom automations with triggers and if-then logic.

Patch provides in-depth customer insights through segmented data analysis, from demographics to buying behavior, to help you make informed decisions about your customers. 

We also offer hands-on support to help you achieve your retention goals.

retention automation dashboard

You are in good company

  • “[Patch’s] solutions have helped us integrate digital marketing across our various locations… The platform allows us to personalize messages to different types of customers and automate them based on visit frequency.”

  • “Since we started using [Patch] we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple of cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable.”

  • “[Patch] helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis.”


Patch makes automated flows feel personal

The #1 reason customers don’t come back is that they simply forget - Patch makes that impossible. 

Automate customer engagement, boost revenue, and increase lifetime value of your customers. Personalize your automated customer journey with endless options. You can keep your brand top-of-mind with abandoned cart messages, custom win-back campaigns, and more.

With our automations, you’ll Patch every leak


Automate building social proof for your eCommerce business

Set up automations to solicit customer reviews at the right time from the right customers.

Get more positive reviews from customers turned advocates while barely lifting a finger. Patch helps you generate authentic customer feedback using both text and email messaging.

Customer automated chat for reviews

Uncover trends and connect to your customer with in-depth analytics

Drive profits by taking your data analysis to the next level. Start by dissecting your customer base to find areas of improvement and revenue opportunities you could’ve missed.

Improve retention with actionable insights using Patch's dashboards and analytics.


Personalize communication and connect with your customers

Boost conversion rates and maximize engagement when you personalize your messaging. Use dynamic text, traceable links, behavior-driven offers, customized emails, and other SmartOptions to provide that personal touch.

woman getting rewards notifications from Patch retention automation software

Consider your bucket Patched and your customers loyal

With Patch in place, you can forget about customer churn and experience customer success.


Peace of mind comes with the right Patch